Frequently Asked Questions
Everything you need to know about HANSEN Garments, shipping, and our commitment to quality.
Where are HANSEN Garments produced?
Our collections are designed in Copenhagen and produced primarily in Europe using high-quality fabrics sourced from renowned mills in Japan and Italy.
How long does shipping take?
Domestic orders within Denmark typically arrive in 1-2 business days. International shipping generally takes 3-7 business days depending on your location and selected courier.
What is your return policy?
We offer a 14-day return policy from the day you receive your order. Items must be returned in their original condition with all tags attached.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and MobilePay.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our signature relaxed fit.
Do you offer international duties and taxes coverage?
For orders outside the EU, please note that import duties and local taxes may apply upon delivery and are the responsibility of the customer.